In a recent training delivered by one of my colleagues, new joiners in one of the world’s leading consultancy companies got together to create a list of competences required to be a good consultant. Here is what they said:
You have to know some things…
- ..technology solutions
- ..how people work & listen
- ..how to work with different character types
- .. know about the client and how the work benefits them
- .. how to be FAB to be heard…how to create rapport
- .. the situation, values and needs of a client
You have to be able to do some things…
- …use different “languages” to express your thoughts and point of view
- ..be able to listen
- …build an effective presentation … and delivery it with style
- …be able to give feedback
- ..use positive body language
- ..adapt your voice, eg: speed
- ..be able to communicate the “Big Picture”
- ..create and use effective communication structure
- ..get and keep attention (while presenting)
..and of course, you have to have the right attitude
- ..be open to change (who is??)
- …be pro-active
- ..accept differences in opinion
- ..being relaxed around new people
- ..be confident
- ..dare to ask for something, things you don’t understand or want to know
- …be prepared
- ..be open minded (and kill your sacred cows)
Thanks for reading
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