Consultancy competences

In a recent training delivered by one of my colleagues, new joiners in one of the world’s leading consultancy companies got together to create a list of competences required to be a good consultant. Here is what they said:

You have to know some things…

..technology solutions
..how people work & listen
..how to work with different character types
.. know about the client and how the work benefits them
.. how to be FAB to be heard…how to create rapport
.. the situation, values and needs of a client

You have to be able to do some things…

…use different “languages” to express your thoughts and point of view
..be able to listen
…build an effective presentation … and delivery it with style
…be able to give feedback
..use positive body language
..adapt your voice, eg: speed
..be able to communicate the “Big Picture”
..create and use effective communication structure
..get and keep attention (while presenting)

..and of course, you have to have the right attitude

..be open to change (who is??)
…be pro-active
..accept differences in opinion
..being relaxed around new people
..be confident
..dare to ask for something, things you don’t understand or want to know
…be prepared
..be open minded (and kill your sacred cows)

Thanks for reading

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Published by Dan Steer

For the last 17 years, I have been helping businesses and individuals to achieve their goals through delivery of tailor-made learning and development initiatives. Most of the time, I deliver training, coach individuals, facilitate brainstorming sessions, round-table meetings and workshops. As a consultant, I help my clients to promote and profit from the infinite learning opportunities within and without their own organisation, drawing on my L+D management experience, strategic approach and creativity, As a speaker, I inspire through story, humour and pertinent little bits of theory. I believe that the world would be a better place if people were happily working on their mission with competence and alignment to personal values. As a freelance worker since 2008, I have helped more than 11000 individuals to improve their presentation, communication, commercial, leadership and negotiation skills. I confront people with their own behaviour and convictions, facilitating and giving pertinent feedback and clear ideas on where to continue good work and improve. I seek to satisfy my clients with creative and to-the-point solutions… …and I make music, but no-one pays me much for it yet :-) First single here: https://www.youtube.com/watch?v=x0ShlY95X4E View more posts

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