Consultancy competences

In a recent training delivered by one of my colleagues, new joiners in one of the world’s leading consultancy companies got together to create a list of competences required to be a good consultant. Here is what they said:

 

You have to know some things…

  • ..technology solutions
  • ..how people work & listen
  • ..how to work with different character types
  • .. know about the client and how the work benefits them
  • .. how to be FAB to be heard…how to create rapport
  • .. the situation, values and needs of a client

 

You have to be able to do some things…

 

..and of course, you have to have the right attitude

  • ..be open to change (who is??)
  • …be pro-active
  • ..accept differences in opinion
  • ..being relaxed around new people
  • ..be confident
  • ..dare to ask for something, things you don’t understand or want to know
  • …be prepared
  • ..be open minded (and kill your sacred cows)

 

Thanks for reading

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About Dan Steer

Wandering corporate trainer, learning and development consultant, conference speaker and professional El-Magico. I help people get better at stuff by creating and facilitating Infinite Learning © opportunities. The world would be a better place if everyone was doing what he loved and doing it well. I am working to bring out the "El Magico" in everybody. Training in presentation and communication skills, leadership, social media for learning and marketing, learning and development management + personal effectiveness.

Posted on October 9, 2012, in Communication and tagged , , , , , . Bookmark the permalink. Leave a comment.

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