A 5-step process for handing-over work to other people

We all have things to do. Some of us have lists and lists of things to do. But that doesn’t mean everything on the list should be done by us, ourselves, alone. Before you take any action, slow down, look at your to-do list, and consider the following process for handing-over work to other people… […]

Step-by-step guide to making infographics

Having snuck through the back doors I am in the 2nd ATD2015 session to be sold-out (ask me which was the first 🙂 where our speaker Mike Parkinson is here to help us do a good job faced with two simple truths: Most of the information we process and things we do happen intuitively. And […]

Communication – diverse references

After a fun 2 days full of communication exercises and learning with IT consultants last week, I delivered the following references to the participants. Maybe there is something in here you can learn from? General references “The consultant you want to hire” Creating strategic action My favourite SWOT questions and 10 tips for effective SWOT […]

The consultant you want to hire

One day, a client told his consultant: “I have a problem. Can you help?” The consultant replied: “If you want to discuss new solutions, please call me Resource Manager, Pierre.”   The next day, the client repeated his question to a competing consultant, working on the same project. This consultant replied: “Is it about Java?” […]

Consultancy competences

In a recent training delivered by one of my colleagues, new joiners in one of the world’s leading consultancy companies got together to create a list of competences required to be a good consultant. Here is what they said:   You have to know some things… ..technology solutions ..how people work & listen ..how to […]

Emma Williamson talks “Online Community Management”

Many companies are getting on the social media train, thinking about how different online platforms can help to create better internal and external collaboration, branding, knowledge sharing etc… In the social hype, mistakes are made and lessons learnt. Sometimes it helps to have a little help…   For this post, I interviewed Social Media Strategist […]

For Gods Sake, Listen to Me!!

I’m sitting in a small outside dining area at my client’s office taking lunch, discretely eavesdropping on a meeting between a manager and her employee. It’s been 10 minutes now and the guy (employee) hasn’t managed to get a word in. Literally, every time he opens his mouth, she interrupts…   Managers and Leaders: Please […]

Generation Y and New Intergenerational Issues, with Steve Gavatorta

In T+D Magazine (March 2012) from ASTD there is a great article from Steve Gavatorta concerning the arrival of Generation Y into management positions and the reaction of their baby-boomer direct reports. Any “young-gun” coming into a management position is bound to cause some upset for the more senior staff, but Steve argues that it […]

Honest or not honest, that IS the question!

My father used to tell me that I wear my heart on my sleeve. People know where they are with me and I always thought that was a good thing. Today I am starting to doubt this…   I am reading “Lila” by Robert Pirsig and he talks about the way the American Indian plains-people […]

Answer 3 questions to convince your audience

When presenting for an audience, selling something or even just talking to another person, you need to answer 3 key questions. If you don’t, you will not get the attention or result you want.   In “The Presentation Secrets of Steve Jobs” @carminegallo notes one of these questions and says that its the only one […]