Online Community Management Tips and Best Practices

This post delivers advice, references and best practices for the major steps of online community management: Objective setting, branding, workload, user-types, engagement strategy and measuring success.   For the purposes of this post, the definition of “online community” is “a virtual community that allows members to communicate and share in various ways via an online […]

Schizophrenic decision making

When it comes to making well-rounded business decisions, a little bit of schizophrenia goes a long way. If you work on your own or need to make decisions on your own, schizophrenic considerations might make things a little easier ..and possibly more effective.   This morning, I have been faced with a lot of planning […]

6 more cool SWOT questions to identify opportunities

I’ve already written 2 posts about SWOT questions and SWOT process. Read them first. This post delivers a few more cool questions for discovering opportunities. I heard these at the Innovation Cocktails meeting organised by @karpusj last year in Brussels…. 4 commercial questions Where are your (potential) customers blocked? What else are my (potential) customers […]

4 quick sure ways to screw up strategic thinking + action

If you want more ideas on creating strategic action, read my other blog post. This is about how to get it wrong! 4 simple ideas to keep in mind….   Not taking time to think things through When I ask people how I should best get ready for an IronMan, they always reply “Train”. But […]

Creating Strategic Action in 4 Steps

This blog post has been written as support for homework for participants from my training on “Creating Influence”. …but the exercise described below is an excellent approach to defining strategic action for any mission you may undertake.   First, let’s describe “strategic action” How is strategic action different to normal action? It considers one’s current […]

Leadership resources from a recent Kluwer training

Having just completed delivery of a 4-day Leadership Training with @KluwerOpleiding (thanks @MiekWouters for the chance to have a small group :-)) I thought I’d share the email stream that built up from me to participants over the 4-days. Loads of references here…   References DAY 1 Here you can find a list of leadership […]

My 21 favourite good SWOT questions

The first step to doing SWOT well is asking good questions. Don’t know what questions to ask? Read this post. SWOT is a great and simple tool for analysing your current position in order to define strategic action. In this post, I first outline the meaning of strategic action and then list 21 of my […]