After a fun 2 days full of communication exercises and learning with IT consultants last week, I delivered the following references to the participants. Maybe there is something in here you can learn from?
General references
- “The consultant you want to hire”
- Creating strategic action
- My favourite SWOT questions and 10 tips for effective SWOT analysis
- Book on “Business Acumen” plus my blog-post summary/video
- De Bono’s book on creativity skills: “6 thinking hats”
Basic communication
“Advanced communication”
- Book on body language (including simple exercises to try): “The Power of Charm”
- Book on interogation techniques, which includes a lot on body language: “Criminal interogation and confessions”
- Information on “what eye movements may mean”, although this blog says it is all rubbish
- Book on cultural differences: “Riding the Waves of Culture”
Commercial communication
- Book on sales: “The New Strategic Selling” by Heiman + Miller
- “Be FAB to be heard” on positioning benefits, instead of features
- An interesting CV idea 🙂
- Job-hunting strategy + tips
Presentation skills
- My blog on how to build a presentation in 5 steps, including lots of examples via links
- Prezi presentation (with sound) on the 4 pillars of an effective presentation
- Video: “Create Strong Messages” including reminder of the 3 most important questions
- Book “The Pyramid Principle” on how to structure communication, including “situation, complication, resolution”
- Book on Presentation Skills “The Presentation Secrets of Steve Jobs”
Assertiveness/Stress
- Book on “ego states”, how you build your own “story” and all things “transactional analysis psychology”: TA Today
- 10min video on “ego states” – how your perception of the other person impacts your ability to behave in the way you want
Thanks for reading!
@dan_steer