When it comes to making well-rounded business decisions, a little bit of schizophrenia goes a long way. If you work on your own or need to make decisions on your own, schizophrenic considerations might make things a little easier ..and possibly more effective.
This morning, I have been faced with a lot of planning decisions. There I was, lost in my agenda, trying to decide how to use the limited time available in the year ahead. As I went through my planning, I was automatically making choices based on one unique variable: “Revenue”. Fortunately for me, my wife caught me at it and asked: “What are you doing? Are you only playing ‘Chief Financial Officer’ today?”
Working by myself. I am in fact responsible for all roles, decisions and types of work: HR, finance, business development, sales, innovation… If I get stuck in one of them, it is always to the detriment of another.
If I were working in a company, there would be a management board to make decisions; if I was on a project team, we might decide together. Everyone would come with their own “2 cents”, defending their own territory and striving to achieve their own goals. If the team is good, the company or project does well.
Why not use the same principles for your own work? Or if you work alone, like me, for your own company?
When faced with a decision to make, first list all the different points-of-view (or thinking hats) from which you might see things.
Today, I have decided to approach planning from the following points of view:
- “Financial” – Which choices will maximise my revenue for 2013?
- “HR” – What will develop my strengths and talents as a worker?
- “Business Development” – What will help me find and develop new clients, products and services?
- “Employee Satisfaction” – What will make me uber-happy in my job?
- “Customer Service” – What will give my existing customers the best experience?
- “Family” – What will get me home more, picking up the kids from school?
For each of those points-of-view, do your usual contemplative behaviour or try some of these techniques:
- List your positive and negative reactions to the options
- List potential outcomes of the options you are contemplating
- Take a walk
- Use some kind of numbering scale to rate options
- Phone a friend, ask Twitter or consult a group LinkedIn
- Research on the Internet
- Try one of these “30 Ideas on How to Make A Difficult Decision” from @TinyBuddha
How you actually choose will not be changed doing all of the above. But your decision will be more informed and more rounded. More schizophrenic. And the potential outcome may be quite different to just doing “more of the same”. Try it. See what happens.
Want some more ideas?
- See my post on “10 Ideas to Make The Best of SWOT Analysis”
- See my post on “How to Make (Group) Decisions”
- Follow me on Twitter
Thanks for reading
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