October 2008 – Present
Freelance trainer + coach, speaker and learning consultant
- Training and coaching in presentation and pitching skills, communication, leadership + negotiation skills.
- October 2008 – November 2020:
- Over 11,000 people trained and coached
- Participants from over 500 different companies
- Training delivery in French, English (native tongue) + collaborations for Dutch
- Conference speaker on topics including burnout, non-violent communication, leadership and social-media for learning
- Implementation of CMS system for asbl of 60 people
- Development and facilitation of brainstorming sessions
- Trusted partner for NCOI
- Active member ATD
- Publications:
September 2006 – September 2008
Training and Development Manager, LOGICA (now CGI)
- Design and implementation of strategic training plan for +/-500 employees
- Management T+D budget
- Belgian champion of Performance Management System
- Delivery of soft-skills and internal training modules
- Management of all internal and external training resources
- Other specific HR projects/initiatives designed to improve retention/employee performance
September 2003 – September 2006
Training Manager, SITEL
- Head of training department, responsible for all company trainers
- Development and implementation of operational call-centre training solutions
- Trainer in communication and behavioural skills
September 2002 – September 2003
Trainer, SITEL
- Design and delivery of technical training programmes
- Support of international call-centre programmes
July 2002 – September 2002
Temporary Employment, following move to Belgium
- Moving boxes for DISPORT
- Getting up early and earning minimum wage … but learning French 🙂
June 2000 – June 2002
Project Manager, NOMEN INTERNATIONAL (UK)
- Project management from initial brief to final presentation for international branding agency
- Management of creative team and leader of brainstorming sessions
- Day-today management of UK office
- Major project: Creation and implementation of brand-naming strategy for Vodafone UK
- Other international clients incl. Sony, Bosch, Procter and Gamble, Unilever, Philips, Toyota
Millenium
Back-packing Australia
- 9 months travelling following completion of university degree
September 1996 – June 1999
Reading University, Berkshire, UK
- Graduate Philosophy degree, 2:1
- Top of 2nd year: Logic
- Dissertation on the concept of “Trust”
September 1994 – June 1996
Sir Joseph Williamson’s Mathematical School, Rochester, Kent, UK
- A-levels in Philosophy, Psychology and Music
Pre-September 1994
Sir Joseph Williamson’s Mathematical School, Rochester, Kent, UK
- 8 GCSEs including Double Science, Mathematics and English Literature