Be FAB to be heard

This blog post explains the basics of FAB communication. FAB is a simple acronym to help you remember what people want to hear and what they don’t. Talk FAB and you have more chance of being heard. Talk FAB and you have more chance of getting what you need from your communication.   In training […]

Leadership resources from a recent Kluwer training

Having just completed delivery of a 4-day Leadership Training with @KluwerOpleiding (thanks @MiekWouters for the chance to have a small group :-)) I thought I’d share the email stream that built up from me to participants over the 4-days. Loads of references here…   References DAY 1 Here you can find a list of leadership […]

Top 10 email tips for business

During training last week, we created a list of 10 top tips for effective emailing in a corporate environment. These tips are all aimed at getting maximum return-on-investment for both you and the reader. My visiting client confirmed that these tips were really important in his company. He added that you should consider every email […]

How people pay attention …or why nobody else saw the Herbalife posters!

(Part 2 of the blog-entry “Why I see Citroen Xsara Picasso’s everywhere and why you should care”)   Last week I was travelling to Barcelona. As I boarded the plane, I passed a man 2 rows ahead of me who had just pulled a book out of his bag. The book was called “Presentatie Tecniken” […]