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18 tips for managers to bring change into an organisation

If you are a manager trying to bring change into the organisation, here are 3 main things to think about:

1. How do people react to change?
2. What are the different personalities you can see when introducing change?
3. How can we as leaders do a good job of dealing with change?

 

This blog-spot lists my training participants’ answers to the 3rd question only…
(For more info on “2”, check out Jef Staes’ work on Red Monkeys here… or follow him on Twitter)

 

What can I do as a leader to ease change into the organisation?

 

Maintain good relationships with your people
• Involve people …if possible, let people have an influence on what is going on
• Make no assumptions (about them)
• Be patient
• Treat people as adults (don’t “parent them”)
• Be respectful

 

Communicate well
• Listen to people
• Take time to answer questions
• Explain vision/strategy/purpose/reasoning etc…
• Discuss things with people
• Underline the benefits for the other person
• Share stories and best practices

 

Walk the talk and take time for quality change processes
• Be convinced yourself, be honest and lead by example
• Make gradual change – not necessarily slow, but step-by-step
• Find champions and ambassadors
• Identify change-opponents
• Put a feedback process into place
• Give recognition and credit to “helpful change-agents”
• Don’t throw the baby out with the bath water!

 

For other ideas on how to introduce change, check out Peter Senge’s book “The Dance of Change”

 

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