The Goal of Onboarding

Yesterday I had the pleasure of running the 3rd Learning+Development Round-Table. This event brings together a small number of highly motivated Learning+Development Managers from big-name organisations in Belgium. *


Following an excellent highly interactive presentation from Gosse Corstiaensen of KPMG Belgium, we spent a moment carefully defining the goals of corporate onboarding.


According to the team, if you are setting up onboarding processes for your company, these should be your goals:

  • Create alignment to task, mission, culture/values, processes
  • Make people self-sufficient to get the quickly productive
  • Get people connected
  • Create employe satisfaction
  • Create retention especially of the best people
  • Create commitment/engagement/motivation
  • Create brand champions with the right employee behaviour
  • Build a good image of your company so that even if the above fails, they still believe



@Gosse_C introduced us to the 4Cs of onboarding and then we spoke about many different ways to achieve the above-mentioned goals. Here I have added a few that I retained, plus some additional references…

  • 2 different strategic approaches to onboarding (picture)
  • Onboarding should be fun, extended and include managers (external blog post)
  • For young graduates and 1st-time employees, include a video “fail” to acquaint them with what bad onboarding looks like – this will help them to raise onboarding-fail-flags earlier
  • Create a psychological contract with new joiners
  • Use a buddy system
  • Create values-learning with game-playing (rather than speech and presentation)
  • Create an onboarding-portal (intranet) with processes, info etc – this should be created and presentation from the user-experience point-of-view
  • Include a feedback-loop early in the process – best practices include regular phone-calls from the employees recruiter to see how things are going


Hope this helps!

*If you would like to join the L+D Round-Table next time, email me for more details


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About Dan Steer

Wandering corporate trainer, learning and development consultant, conference speaker and professional El-Magico. I help people get better at stuff by creating and facilitating Infinite Learning © opportunities. The world would be a better place if everyone was doing what he loved and doing it well. I am working to bring out the "El Magico" in everybody. Training in presentation and communication skills, leadership, social media for learning and marketing, learning and development management + personal effectiveness.

Posted on January 27, 2012, in Learning Management and tagged , , , , , , . Bookmark the permalink. 3 Comments.

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