4 spontaneous feedback moments this month
It’s always nice to get some feedback about positive performance… …even nicer when you didn’t ask for it!
This month, I had 4 particular spontaneous feedbacks from satisfied clients. Being a proud young man, I share 🙂
“After your training, someone told me I was a good listener. It’s the first time in my life that I am told that. Thank you!”
During the 2nd day of training, a physics PhD student came to tell me this. During day 1 we did my absolute favourite active-listening exercise (if you want to know what’s so special about it, mail me). He repeated his feedback again after day 3 of training. He learnt, he practiced, he implemented, he succeeded. Nice!
“Juste un petit mail pour te faire part de ma très grande satisfaction par rapport à ce training. Mr Dan Steer a fait preuve d’un professionnalisme et d’un investissement personnel absolument remarquable dans le cadre de cette formation.”
A trainee from “Presentation Skills” with Kluwer sent this in an email to his own training manager, who forwarded it on to my contact at Kluwer. He followed 2 days of training with me, delivered 3 presentations and learnt a whole lot of stuff he can now do. Satisfied!
“J’ai passé, aujourd’hui, un entretien chez [ – – – – – – – ] qui ont accepté de me prendre en stage l’année prochaine. Un grand merci pour votre aide! »
My 2nd favourite recent feedback, as it show the effectiveness of good networking: A few months ago, Epsilon sent a mass mailing to their members asking if anyone knew of a theatre-training company that might take a temp-student-worker. I connected Sylvain with Sabine and received this email some time later. I love it when a plan comes together!
“Hello Mr Steer. It’s Gerard here – you trained me in Mons in 2008. I wanted to give you an update and let you know that I finally did my Djembe concert. I don’t know if you remember, but we talked about my lack of confidence and my dreams to perform in public. You asked me what I would think if I got to 50 (years old) and still hadn’t done what I always wanted to do. Well: That won’t happen – I’ve done it! I wanted to thank you for the inspiration and all your help and belief.”
My absolute favourite feedback in a long time, received by voicemail. My wife listened to it and nearly cried 🙂 3 years after training, this guy came back to thank me personally for the boost and “wise-words”. I feel like a guru. Like !
…if anyone else wants to tell me I did a great job, feel free… 🙂
Thanks for reading,