How to develop and facilitate brainstorming sessions (2)

Sitel is a performance improvement driven company. “Green is not good enough”. We are constantly moving forward and constantly looking for ways to improve.

The goal of my department is to support our corporate objectives through learning and development for all Sitel associates. Our success is that of the individual.

Having followed a public training session with Dan on how to facilitate a brainstorming session, I saw an opportunity to achieve
that mission and decided to implement it internally.

Innovation is a tool I believe each line manager should carry on their tool belt. This training helps participants to fulfil the strategic and business-driven need for improvement by identifying relevant operational actions.

In a highly interactive training environment, participants learnt how brainstorming can be done. We trained 37 different people and I am very satisfied with the work.

Learning Manager
Sitel Belgium

Published by Dan Steer

For the last 17 years, I have been helping businesses and individuals to achieve their goals through delivery of tailor-made learning and development initiatives. Most of the time, I deliver training, coach individuals, facilitate brainstorming sessions, round-table meetings and workshops. As a consultant, I help my clients to promote and profit from the infinite learning opportunities within and without their own organisation, drawing on my L+D management experience, strategic approach and creativity, As a speaker, I inspire through story, humour and pertinent little bits of theory. I believe that the world would be a better place if people were happily working on their mission with competence and alignment to personal values. As a freelance worker since 2008, I have helped more than 11000 individuals to improve their presentation, communication, commercial, leadership and negotiation skills. I confront people with their own behaviour and convictions, facilitating and giving pertinent feedback and clear ideas on where to continue good work and improve. I seek to satisfy my clients with creative and to-the-point solutions… …and I make music, but no-one pays me much for it yet :-) First single here:

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